499but Privacy Policy – How Your Data Is Collected and Protected

499but (website: 499but.biz) is one of Bangladesh's leading online gaming and betting platforms. We believe your personal data belongs to you, and protecting it is our ethical responsibility.

This Privacy Policy applies to the 499but website, mobile version, and all related services. By creating an account or using the platform, you agree to this policy.

This policy was originally written in Bengali. In the event of any translation into another language, the Bengali version shall be considered final and authoritative.

499but collects two types of information from you — data you provide directly and data collected automatically.

Information Provided Directly (during registration & verification):

• Full Name & Date of Birth
• Mobile Number & Email Address
• National ID or passport details (for KYC verification)
• Payment method details (Mobile Pay number, bank account information)
• Contact Address (Optional)

Automatically Collected Data:

• IP Address & Device Type
• Browser Type & Operating System
• Session duration and activity on the platform
• Gaming history & betting transaction records
• Cookie & Location Data (with permission)

499but uses your data only for the specific purposes outlined below. No unauthorized or unreasonable use is made.

• Account Management: To process registration, login, identity verification, and account security
• Transaction Processing: To process deposits, withdrawals, and bonus distributions
• Service Improvement: To analyse user experience and improve the platform
• Security: To detect and prevent fraud, multiple accounts, and money laundering
• Contact: To send important updates, promotions, and support messages
• Legal Obligations: To comply with applicable legal requirements

499but follows the highest industry security standards to keep your data safe. Here's what our security infrastructure includes:

• 256-Bit SSL Encryption: All data transferred between your device and our servers is encrypted — the same technology used by international banks.
• Separate Databases: Financial data and personal information are stored in separate encrypted databases.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Real-Time Monitoring: Automated 24/7 monitoring is in place to detect unusual logins or transactions.
• Regular Audits: Third-party security specialists conduct a full audit at least once a year.
• Data Backup: Data is backed up across multiple geographically separate servers.

Data Retention: All data is retained while your account is active. After account closure, certain data may be kept for up to 5 years as required by law.

499but does not sell your data to third parties Never Sold. However, limited data may be shared with selected partners in specific circumstances:

• Payment Processors: Necessary data is shared with payment partners such as Mobile Pay, Nagad, and Rocket to process transactions. These partners are also bound by their own privacy policies.
• Game Provider: Only session data is shared with game studios such as Evolution and Pragmatic Play — no personally identifiable information.
• Legal Obligations: We may be legally required to disclose information under a court order or government directive. Where possible, we will notify you in advance.
• Company Acquisition: If ownership of the company changes in the future, your data may be transferred to the new owner, but the same privacy policy will remain in effect.

499but uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

As a 499but user, you have the following rights regarding your personal data:

To exercise these rights Contact Us. Requests are typically responded to within 30 business days.

499but is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If you become aware of a minor with an account, please contact our support team immediately. We take extra precautions during age verification.

499but may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised
• For significant changes, a notification will be sent to your registered email or posted on the platform
• Continued use of the platform after any significant changes will be treated as acceptance of the updated policy

We recommend checking this page regularly to stay up to date with our latest policy.

For any questions, complaints, or requests regarding your data privacy, please reach out through the following:

Responses are typically provided within 72 hours. Complex requests may take up to 30 business days.