Gaming is meant to be fun, not a burden. Use 499but's responsible gaming tools and guidelines to protect yourself and your family.
Responsible gaming means playing in a way where you make informed decisions, stay within your budget, and treat gaming as a source of fun — not a way to earn a living.
499but believes every player has the right to know their own limits, and that helping set those limits is our responsibility. That's why we don't just offer games – we also provide the tools to keep you safe.
Online gaming is growing in popularity across Bangladesh. With that growth comes a greater need for awareness, and 499but is committed to playing an active role in building it.
Keep in mind: Gaming involves both wins and losses. Chasing losses just to win back money is one of the biggest warning signs.
Addiction doesn't always strike suddenly – it builds gradually. If you notice any of the signs below in yourself or someone you know, seek help right away.
Noticing these signs doesn't mean you're weak. Asking for help is the bravest thing you can do.
You keep placing larger bets to chase losses and find yourself unable to stop.
You can't stop thinking about gaming — it's on your mind even at work, when you're trying to sleep, or while spending time with family.
You've been borrowing money from family or friends to fund gaming, or spending secretly.
You've tried to stop gaming but keep failing.
Gaming is affecting your work, studies, or relationships, yet you still can't stop.
When you can't game, you feel restless, anxious, or irritable.
Check the statements below that apply to you. This is completely private and no one else can see your responses.
You can activate these tools at any time from your account settings
Set your own daily, weekly, or monthly deposit cap. Decreases take effect immediately. Increases take effect after 72 hours.
Takes Effect ImmediatelyIf you need a short break, temporarily disable your account for anywhere between 24 hours and 30 days. You won't be able to log in during this period.
PausedYou can exclude yourself from 499but for anywhere from 6 months to permanently. During exclusion, opening a new account will not be possible.
Long-Term ProtectionAt set intervals (such as 30, 60, or 90 minutes), you'll receive reminders showing how long you've been playing and how much you've spent.
Smart RemindersView a detailed report of how much you've deposited, wagered, and your total profit or loss over the last 7, 30, or 90 days.
Detailed ReportIf you'd rather not receive bonus offers or promotional messages, you can turn off all marketing communications in a single click.
Takes Effect ImmediatelyLog in to 499but with your mobile number and password.
Click the profile icon at the top right and open the "Settings" or "Responsible Gaming" section.
Choose your preferred limit period — daily, weekly, or monthly.
Enter the maximum amount that fits your budget and confirm.
Confirm the change with the OTP sent to your number to keep your account secure.
Decreasing a limit takes effect immediately. Requests to increase a limit take effect after 72 hours – this prevents impulsive changes.
We don't just have policies — we use technology to keep you safe
National ID verification during registration completely blocks access for anyone under 18.
If unusual gaming patterns are detected, the 499but system sends an automatic alert.
If you're struggling with a gaming problem, you can talk to our support team in Bangla, 24/7.
499but regularly shares responsible gaming tips and information with its users.
Your time spent in each session is tracked, and you'll receive a reminder after a set period.
If you wish to return after self-exclusion, a cooling-off period and verification process are mandatory.
Answers to two important questions about bonuses and your account
A wagering requirement (also called turnover or playthrough) means how many times you need to bet with your bonus amount before you can withdraw it. The calculation is straightforward:
Example: Say you received a ৳1,000 bonus and the wagering requirement is 25x.
Total wager required = ৳1,000 × 25 = ৳25,000
This means you'll need to place a total of ৳25,000 in bets to withdraw the bonus. You don't have to lose ৳25,000 — you just need to wager it.
Important: Not all games contribute equally to wagering requirements. Slots typically count at 100%, while Baccarat or Roulette may only count at 20–50%. Check the terms of the relevant bonus for exact details.
You can check your current wagering progress in the Bonus section.
For security reasons, certain 499but account details can't be changed directly – you'll need to contact Support. There are two separate processes:
📝 Profile Details (Email, Address):
📱 Change Mobile Number:
This verification process takes a little time, but it's there to make sure no one else can make changes to your account.
Responsible gaming isn't about not playing — it's about playing smart. Join today and make use of our protection tools.